Contact Us

Contact Information

To contact us by phone or mail:


866-865-8901 (toll free, USA only)
847-566-5980 (local and international)
847-388-4704 (fax)


Tiemart®, Inc.
525 Morris Avenue
Mundelein, Illinois 60060

Customer Service Hours:

Mon-Fri: 8:00 am to 4:00 pm central time
Sat: Closed
Sun: Closed

Frequently Asked Questions:

Matching Colors:

If you're trying to match ties to a particular color, we offer free color swatches within the USA and Canada. Request free color swatches here.

Returns and Exchanges:

No authorization is needed for a return or exchange. See our Return and Exchange Policy for more information.

Order Tracking:

If you created an account with us, please log in to track your order. If you did not create an account, your order can be tracked here.